We have a range of vehicles to suit your needs. You can choose from saloon (up to 4 passengers), estate (up to 4 passengers and extra luggage space), MPV (up to 6 passengers), executive cars, Minivans, Minibuses and Coaches.
We provide airport taxis and transfers services to and from all the UK airports. However, there are certain areas that we do not cover such as the British Isles and Northeren Ireland.
The luggage space varies across different types of vehicles. The amount of luggage permitted on a certain vehicle is mentioned during the booking process both online and over the phone. We have a range of vehicles to choose from so you can select a larger vehicle such as an MPV if you have a large amount of luggage.
No, as its not mandatory in the taxis. However, should you require one do let us know in the booking form and we will try our best but its not guaranteed.
There is no extra charges if your flight is early or delayed as we continuously monitor the status of your flight and work on the basis of scheduled arrival times.
Contact us as soon as possible on sales@premiumairporttransfers.co.uk. In this case, we will not have despatched a driver since the status of your flight will have been monitored by us. We will place your booking on hold for 24 hours and you can re-book your transfer at no extra cost within this period. Please note that failure to get in touch within 24 hours of flight cancellation will result in no refund.
Your driver will meet you in the arrival hall with your name board. If you do not opt for meet and greet service, then please contact your driver on the number provided and coordinate a meeting point with the driver. Alternatively, you can contact our customer support team on sales@premiumairporttransfers.co.uk if you find any difficulties.
Call our 24hr support line on sales@premiumairporttransfers.co.uk, quoting your transfer reference number or your name and our experienced staff will be able to assist.
Contact us as soon as possible on sales@premiumairporttransfers.co.uk. We will arrange your transfer for a new date/time free of charge as long as the driver has not been dispatched. If you fail to inform us, this will result in full charge.
In that scenario, please contact us as soon as possible on sales@premiumairporttransfers.co.uk. We will put your booking on hold and won't despatch the driver to the other airport until you or the passenger have authorised us to do so. Additional mileage charges may apply. Please note that failure to contact us within 1 hour of landing will result in no refund.
There will be 50% surcharge on 25th, 26th, 31st December and 1st January. In an event of natural calamity such as flood, landslide, snow or other extreme weather conditions, the amount of surcharge will be notified to you during the booking process.
Our online booking process is clear and easy to understand. But if you prefer to speak to one of our agents you can make a booking on the phone via our reservations line on: sales@premiumairporttransfers.co.uk
We would recommend you to book 12 hours in advance if you're booking online or you can call us on sales@premiumairporttransfers.co.uk if you need a transfer within 24 hours.
Any cancellations made within 24 hours of the pick-up time will not be refunded. 10% or £10 whichever is greater will be charged if the cancellation is made before 24 hours of the pick up time. Please note that all cancellations must be notified to Premium Airport Transfers through e-mail at sales@premiumairporttransfers.co.uk.
